Shipping

I'VE PLACED MY ORDER, WHEN WILL IT SHIP?
All orders will ship in 1-2 business days. Please note, orders are not shipped over the weekend. Once processed you will receive a confirmation email with your tracking information.
   
WHEN WILL I RECEIVE MY ORDER ONCE IT HAS SHIPPED?
This depends on the shipping method you selected, and your country of residence! Typically, orders will take no longer than 12-20 days to arrive.
   
CAN I MODIFY OR CANCEL MY ORDER?
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.
   
DO YOU OFFER FREE SHIPPING?
We do! Our standard shipping is free for orders of at least $50 placed in the US, CANADA, AUSTRALIA, & the UK. For orders under $50, you can select the $13.95 flat rate standard shipping option.
   
WHERE DO YOU SHIP TO?
Currently, we only ship to orders placed in the US, CANADA, AUSTRALIA, & the UK.
   
WHY HAVEN'T I RECEIVED MY ORDER YET?
 Aoren prides itself on doing its best to ship out orders to customers as soon as we possibly can. Typically it will not take over 2 weeks to receive a package. HOWEVER, please be patient as our team is doing our best to get these orders out to you as soon as we can.
   
HELP! MY ORDER IS LOST!
Contact us, and we'll help you find it!
Email us at concierge@aoren.com